TIMBERTOWN
243 High St Wauchope NSW 2446
Wauchope Quality Health Care

Timbertown & Campbell St, Wauchope NSW

CAMPBELL ST
43 Campbell St Wauchope NSW 2446

Wauchope Quality Healthcare - Patient Information

When you first visit us at Wauchope Quality Healthcare, Reception will take you through our process for new patients, you will be asked to complete a Patient Registration Form.

This form allows us to collect all the relevant data required to enter your details into our computer system. Feel free to ask for any information on anything you are unsure about. We can also give you pamphlets on various medical conditions.

You will require an appointment with the Nurse and the Doctor. Please bring in any relevant medical information, including a list of current medications.

Phone 02 6585 1388 or visit us at 43 Campbell Street or Timbertown Shopping Centre 243 High street Wauchope.

Please inform the reception staff if you would like to register for the "My Health record" or if you already are registered and have a current "My Health Record".

Patient Information Wauchope Quality Healthcare

Management of Your Personal Health Information

Your medical record is a confidential document. It is the policy of this practice to maintain the security of personal health information at all times and to ensure that the information is only available to authorised members of staff.

We abide by the Australian Privacy Principles and follow the RACGP Code of Practice for the management of health information in medical practices. A copy is available from reception.

To ensure privacy compliance and confidentiality of medical information, specific test results and other information are not given out via telephone.

Your Rights

If you have a problem, we would like to hear about it as soon as possible so it can be corrected promptly. Please feel free to talk to your doctor, nurse or front reception staff.

We invite patients to let us know their views of our practice and how it may be improved. You may prefer to write to us, or use our "suggestions box".

We take your concerns, suggestions and complaints seriously.

However, if you wish to take the matter further and feel that you need to discuss the matter outside of the surgery, there are several options available, including:
The Medical Registration Board, AMA, or Health Care Complaints Commission toll free on 1800 043 159 or Locked Bag 18, Strawberry Hills NSW 2012